Privacy Policy

At WikiWriters.co.uk, we respect your privacy and try to protect your details at every cost. This Privacy Policy outlines how we collect, use, and protect any personal information you provide when using our website and services. By accessing or using WikiWriters.co.uk, you agree to this policy and accept all the clauses mentioned in it.

We aim to be transparent about our data collection process and keep the users informed about how it is processed. You can contact us if you have any queries about the policy. Refrain from visiting our site if you disagree with the points written in this document.

We collect a variety of data from our users to provide and improve our services. The types of data we collect can be categorised as follows:

This includes information that can directly or indirectly identify you, such as:

• Full Name
• Email Address
• Phone Number
• Billing Information (e.g., credit card details, payment methods)
• Business Information (e.g., company name, industry, history for page creation)

This data is automatically collected when you interact with our website, including:

• IP Address
• Browser type and version
• Time zone setting
• Device information (e.g., operating system and more)

This includes details about how you use our website and services:

• Pages visited
• Time spent on pages
• Clickstream data
• Navigation Paths

We collect data in the following ways:

• Direct interactions: You provide data when you complete forms, subscribe to newsletters, contact us via email or phone, or request services.
• Automated technologies: As you interact with our website, technical data and usage data are collected automatically using cookies, server logs, and similar technologies.
• Third-party sources: We may receive data from third-party service providers such as analytics providers, advertising networks, or payment processors.

Cookies are small files that are placed on your device when you visit our website. They help us provide a better user experience by remembering your preferences, tracking website usage, and improving our services.

We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features. Without these cookies, certain services cannot be provided.
• Performance Cookies: These cookies collect anonymous information about how visitors use our website, such as the pages visited and time spent. They help us improve site functionality.
• Functional Cookies: These cookies remember your preferences and choices, such as language settings, to enhance your experience.
• Targeting/Advertising Cookies: These cookies are used to deliver relevant ads and track the performance of our marketing campaigns.

We use cookies to:

• Understand user behaviour: Cookies help us understand how visitors interact with our website, which allows us to improve the user experience.
• Enhance website performance: We use performance cookies to identify issues and optimise our website.
• Personalise content: Functional cookies allow us to offer personalised content based on your preferences.

You have control over your cookie preferences. Most browsers allow you to refuse or delete cookies by adjusting your browser settings. However, disabling cookies may limit your access to certain functionalities of the website.

The data we collect is used for the following purposes:

• Service Delivery: To provide and manage our Wikipedia page creation and writing services.
• Customer Support: To respond to your inquiries, resolve issues, and enhance your experience.
• Billing and Payments: To process payments, manage accounts, and handle refunds.
• Website Improvement: To analyse website traffic, performance, and user experience, allowing us to optimise our services.
• Marketing and Communication: To send you promotional materials, newsletters, or offers (only with your consent).
• Legal and Regulatory: To comply with applicable laws, regulations, and legal processes.

We respect your privacy and ensure your data is only shared when necessary:

• Third-party Service Providers: We may share your information with payment processors, hosting providers, or other service partners who assist us in delivering services. These providers are obligated to maintain the confidentiality of your data.
• Legal Requirements: We may disclose your personal information to comply with legal obligations or respond to valid legal requests.
• Business Transfers: If WikiWriters.co.uk is acquired or merged, your data may be transferred to the new entity. We will notify you of any changes and your rights.

We stay focused on ensuring your data is secure. Several security measures are implemented, including:

• Encryption: SSL encryption to protect sensitive data during transmission.
• Access Control: Only authorised personnel can access personal information.
• Data Retention: We only retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy.

You have rights regarding your personal data under the General Data Protection Regulation (GDPR), including:

• Right to Access: You may request details of the personal data we hold about you.
• Right to Rectification: You can ask us to update or correct your information.
• Right to Erasure: You have the right to request that your data be deleted.
• Right to Object: You can object to how we process your personal data.

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Once the data is no longer needed, we securely dispose of it.

The retention period varies depending on legal, operational, or contractual obligations. For example, we may keep financial transaction records for tax or accounting purposes.

Our services are intended for individuals over 18 years of age. We do not knowingly collect data from children under the age of 18. If you believe a child has provided us with personal data, please contact us, and we will take appropriate steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. Any updates will be posted on this page, and we encourage you to review the policy periodically to stay informed.